Template: Digital-integration-levels

• Level 4: Integration of societal goals, policies and incentives – Local, regional, and/or national policies and goals are integrated into the service. Universal design principles are considered, including simple and intuitive app design and low-tech or analog booking alternatives.
• Level 3: Integration of service offers – Shared and public transport services at the hub are bundled, possibly subscription-based. Universal design principles are considered, including simple and intuitive app design and low-tech or analog booking alternatives.
• Level 2: Integration of booking and payment and universal design – Easy access to services for end users – such as a mobility marketplace or a one-stop shop where the user can find, book, and pay with the same app. Universal design principles are considered, including simple and intuitive app design and low-tech or analog booking alternatives.
• Level 1: Integration of information – Multimodal travel planners can be used to plan mobility offerings at hubs. Minimum inclusive design requirements are considered such as simple and intuitive app design.
• Level 0: No digital integration of shared and public transport mode options offered at the hub. There are separate services and platforms for each mode. No universal design criteria are required