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Station Alkmaar
central urban hub (a large hub in the city center, e.g. railway station)


Short Description

This central urban hub is located at the railway station of the city of Alkmaar, which has a population of around 110.000 people. The station is located at the edge of the city centre.

Alkmaar, Netherlands
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Physical Integration
Level 2
Definition 2 (Wayfinding and universal design): At least two shared transport modes in acceptable walking distance to public transport with wayfinding and information of using the service and at least two services (e.g., parcel locker, kiosk) in acceptable walking distance. Universal design principles are considered.
Digital Integration
Level 1
Definition 1 (Integration of information): Multimodal travel planners can be used to plan at least the public transport services and one shared mode at the hub. Minimum inclusive design requirements are considered such as simple and intuitive app design.
Democratic Integration
Level 0
Definition 0 (No involvement): No involvement or consideration of stakeholder interests and user needs.
Initiation of the hub

Public Transport provider initiated

2 PT services:
2 shared services:
Bike sharing
3 mobility-related services:
Parking for private two wheeler vehicles
Parking for private cars
Multi-functional strip (e.g. Kiss & Ride, loading zone)
3 other services:
Waiting Rooms
Luggage storage
Cafe / restaurant
Information, Visibility and Branding
logo or branding
information pillar/display (with information on using the services)
Info point with personal assistance on all services available at the hub
Placemaking and attractive space design
Inclusive Design
Minimum legal inclusive design requirements are/were considered in the design of the hub.
Universal design principals are/were considered in the design of the hub.
Planner app
A multimodal travel planner is available with which at least public transport and one shared mode at the hub can be planned.
A multimodal travel planner is available with which all modes available at the hub can be planned, booked and paid. (e.g. a MaaS app).
The planner app has a simple and intuitive design.
Analogue, on-site booking alternatives are available for all modes.