Operation Start (Year)
Definition 0 (No physical integration): One shared transport mode, not at walking distance to public transport, no integration between the modes. No universal design criteria are considered
Definition 2 (Integration of booking and payment and universal design): Easy access to services for end users – such as a mobility marketplace or a one-stop shop where the user can find, book, and pay with the same app. Universal design principles are considered, including simple and intuitive app design and low-tech or analog booking alternatives.
Definition 0 (No involvement): No involvement or consideration of stakeholder interests and user needs.
Initiation of the hub
Public Transport provider initiated
2 PT services:
3 shared services:
3 mobility-related services:
Parking for private two wheeler vehicles
Parking for private cars
2 other services:
Information, Visibility and Branding
logo or branding
information pillar/display (with information on using the services)
Placemaking and attractive space design
A multimodal travel planner is available with which mobility services available at the hub can be planned.
A multimodal travel planner is available with which a trip using the mobility services available at the hub can be planned, booked and paid. (e.g. a MaaS app)
The planner app has a simple and intuitive design.
Low-tech or analogue booking alternatives are available.