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Haagse Markt
urban neighbourhood hub - large


Short Description

Public Transport stop next to large market in a challenging neighborhood

Reconstruction of PT stop and urban redesign of the area with the goal to create societal support. Moving from transit stop to mobility hub fitting needs of vulnerable-to-exclusion groups living in the area

The Hague, Netherlands
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Physical Integration
Level 0 (target: Level 3)
Definition 0 (No physical integration): One shared transport mode, not at walking distance to public transport, no integration between the modes. No universal design criteria are considered
modes in vicinity, but no visual hints/info about hub
Digital Integration
Level 0 (target: Level 3)
Definition 0 (No digital integration): No digital integration of shared and public transport mode options offered at the hub. There are separate services and platforms for each mode. No universal design criteria are required
HTM Bike is shown in HTM app but is not taken into account in travel advice and cannot be booked. Separate app necessary. Other shared mobility is not integrated in app
Democratic Integration
Level 0 (target: Level 3)
Definition 0 (No involvement): No involvement or consideration of stakeholder interests and user needs.
(not yet)
2 PT services:
3 shared services:
Bike sharing
Moped/scooter sharing
2 mobility-related services:
Parking for private two wheeler vehicles
Parking for private cars
1 other service:
Neighbourhood Characteristics

Compared to average in city: lower income, slightly younger, higher level of people on social benefits, Very high percentage migrant population (up to 93%). 0,6 cars in household. 

Information in a workshop/public hearing was provided, no input was collected.
Information on a proposal was provided and feedback was asked in a workshop or survey.
The needs of vulnerable users were included in the participation process (surveys, interviews of intermediary institutions, ...)
Bicycle sharing programs: a complement or substitute of urban public transport? A case study of a bicycle sharing program in The Hague
van Marsbergen, A. (2020). Bicycle sharing programs: a complement or substitute of urban public transport? A case study of a bicycle sharing program in The Hague. Delft, Delft University of Technology. M.Sc.
Research Projects


550,000 in 2021
(Prognosis: 600,000 in 2030)
2,700,000 in 2021
Local Governance

Municipality of the Hague

Local Administration:

  • Department of Urban Development (Dienst Stedelijke Ontwikkeling - DSO)
  • Department of City Management (Dienst Stadsbeheer- DSB)
  • Mayor: Jan van Zanen (VVD)
  • Alderman for Mobility and Culture, Robert van Asten (D66)

Local Public or Private Stakeholders:

  • HTM

Local Networks:

  • Association of Dutch Municipalities (VNG)
  • Municipal Network for Mobility and Infrastructure (GNMI)
  • Eurocities
  • Civitas
  • POLIS (Province of South Holland, CROW, Rijkswaterstaat)
Regional Governance

Province of South Holland

Metropolitan Region Rotterdam The Hague (MRDH)
Regional Administration:
  • Regional Minister for Mobility and Public Transport, Environmental and Safety Licensing and Governance (Frederik Zevenbergen, VVD)
Regional Public or Private Stakeholders:
  • Metropolitan Region Rotterdam The Hague (MRDH)
  • Regional PT Providers (HTM, RET, NS)
  • CROW
National Governance
  • Minister of Infrastructure and Water Management (Mark Harbers, VVD)
  • Minister of the Environment (Vivianne Heijnen, CDA)
Local or regional transport development plans
Mobility Transition Strategy The Hague 2040 (2022)
Time frame of document: 2022-2040
Author: Municipality of The Hague, Mobility Devision
Main characteristics:

Four themes and corresponding strategic choices:

  • 1. "the compact city"

-Prioritizing pedestrians and cyclists as well as achieving safe and slow traffic.

  • 2. "mobility on a human scale"

-Putting the traveler in the center by making shared mobility, cycling and public transport more user-friendly by a target group and area-oriented approach.

  • 3. "city-friendly transport"

-Address safety and waste management considerations in the creation of new and existing spaces.

  • 4. "region and node development"

-Mobility hubs are the key for a mobility network.

  • Implementation follows an area-based approach incl. different instruments (center environments, pre-war districts, post-war districts and regional context and mobility hubs)

Overall goals until 2040:

  • Safe: Ambition of 0 traffic victims per year
  • Efficient: In use of space and infrastructure
  • Clean: Meets environmental and climate ambitions
  • Tailor-Made: Enabling everyone to reach their destination
  • Affordable: Both for travelers and government
  • Connected: With the regions and other metropolitan regions at home and abroad
Policies regarding multimodality or mobility hubs:

Area-based approach:

  • goal: the mobility system will be made more tailor-made

Efficient use of existing space:

  • shared mobility is an instrument for making space in public areas
  • logistics mobility hubs with smart digital technology for efficient goods transport
  • private cars are parked preferably on private property

Accessible mobility networks:

  • a suitable network for intersection level and network level
  • residential and commercial development should include easily accessible parking
  • realization of a hubs system for the entire region
  • reinforcement for the public transport sector
  • idea of neighborhood hubs
  • develop a network of metropolitan bicycle routes
Other related transport policies
Smart Mobility Vision Den Haag (2021)

Overall goal: Everyone has a mobility system at their disposal that is tailored to their needs, safe, sustainable, clean, affordable and connectted.

  • Smart Mobilty is not a goal in itself, but it is a tool to achieve social goals.

Vision of Smart Mobility: three pillars of mobility 1. physical and digital infrastructure Goals until 2030:

  • flexible setup (incl. data management) for expected and unknown mobility solutions
  • smart systems to share data to control and steer the infrastructure

2. mobility solutions

  • welcomes new mobility solutions and partnerships
  • municipality responsibility for affordable mobility
  • wherever possible, strengthen the public network as basis

3. travelers

  • stimulates a community-oriented bottom-up approach for initiatives
  • on-site update of travel information
  • mobility solutions contribute to the quality of life

New approach: "wave" technic

  • smart mobility team of the municipality identifies new applications (waves)
  • twice a year status update
  • local government can decide which wave they want to surf