HUB

Hamburg hvv switch - Station Berliner Tor

Picture

Typology

central urban hub (a large hub in the city center, e.g. railway station)

show comparable hubs

Status

ongoing

Short Description

Station Berliner Tor is a mobility hub in the inner city of Hamburg, Germany. It is one of 18 mobility hubs that were created (or added to previously existing stations) by hvv switch. Berliner Tor is also a transport nodal point. Carsharing, Bikesharing, Bike+Ride and hvv switch partners (SHARE NOW, SIXT share, MILES and cambio) can be used. An electrical charging point is also available. The vehicles from these companies can be parked and taken from the hvv switch stations. Special about the station Berliner Tor is: - availability of multiple transportation modes apart from the hvv switch modes: tube, tram, bus - and an additional bike rental station (StadtRAD Hamburg) - multiple restaurant options, banks, green spaces (parks)

Location

Hamburg, Germany

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Networks

hvv switch

Physical Integration

Level 1

Definition 1 (Acceptable walking distance to shared and public transport): At least two shared transport modes in acceptable walking distance to public transport and at least one service (e.g., shop, parcel locker, kiosk) in acceptable walking distance. Minimum legal inclusive design requirements are considered

At least two shared transport modes in acceptable walking distance to public transport with wayfinding and information of using the service:

- bus, tram, tube - no additional wayfinding, but visible branding hvv switch At least one service in acceptable walking distance:

- multiple restaurants, banks, parks, and seats inside the hvv switch station.

Digital Integration

Level 1

Definition 1 (Integration of information): Multimodal travel planners can be used to plan at least the public transport services and one shared mode at the hub. Minimum inclusive design requirements are considered such as simple and intuitive app design.

Shared and public transport services at the hub are bundled, possibly subscription-based:

- hvv switch application: provides multiple transport sharing companies, subscription is possible Universal design principles are considered, including simple and intuitive app design and low-tech or analog booking alternatives: - no offline booking possible in the app, - but analogue booking and payment at a machine possible. --> not known where the machines are/not known if they are at every hub. - modern, minimalistic, colorful app design Others:

- virtual stations: stations are visible on a map on the app

Democratic Integration

Level 0

Definition 0 (No involvement): No involvement or consideration of stakeholder interests and user needs.

- website contains accessibility for people with a disability - feedback function for users in the hvv app

Services

3 PT services:

bus

train

metro

2 shared services:

Carsharing

Bike sharing

1 mobility-related service:

eCharging

1 other service:

Shopping

Information, Visibility and Branding

information pillar/display (with information on using the services)

Inclusive Design

Minimum legal inclusive design requirements are/were considered in the design of the hub.

Universal design principals are/were considered in the design of the hub.

Planner app

A multimodal travel planner is available with which at least public transport and one shared mode at the hub can be planned.

A multimodal travel planner is available with which all modes available at the hub can be planned, booked and paid. (e.g. a MaaS app).

Shared mobility and public transport services available at the hub are bundled, e.g. through a subscription.

The planner app has a simple and intuitive design.

Analogue, on-site booking alternatives are available for all modes.