From SmartHubs
Picture
Typology
urban neighbourhood hub - large
Status
ongoing
Launched in December 2021 with Car-, Scooter- & Moped-Sharing.
Launched Bikesharing early 2022
Deconstruction of Mopedsharing end of 2022Operation Start (Year)
2021
Location
Vienna, Austria
Networks
Living Lab
Physical Integration
Level 2 (target: Level 3)
Definition 2 (Wayfinding and universal design): At least two shared transport modes in acceptable walking distance to public transport with wayfinding and information of using the service and at least two services (e.g., parcel locker, kiosk) in acceptable walking distance. Universal design principles are considered.
The services are located on both street sides of a easy to cross street in Seestadt aspern. Public transport (bus) can be reached within 200m.
Digital Integration
Level 2 (target: Level 3)
Definition 2 (Integration of booking and payment and universal design): Easy access to services for end users – such as a mobility marketplace or a one-stop shop where the user can find, book, and pay with the same app for at least public transport services and one shared mode at the hub. Universal design principles are considered, including simple and intuitive app design and minimum support for non-digital users.
The mobility services present at this station are integrated into the Wien Mobil App which allows route planning and gives information on booking option (outside of the app).
Democratic Integration
Level 1 (target: Level 2)
Definition 1 (Appropriate representation of stakeholder interests): Participation takers got asked into a consultation process, Information are recognized. No or limited attention to involve vulnerable user groups.
Initiation of the hub
Public Transport provider initiated
Services
1 PT service:
bus
4 shared services:
Carsharing
Bike sharing
Cargo-bike sharing
Step/kick scooter sharing
4 mobility-related services:
Parking for private two wheeler vehicles
Parking for private cars
eCharging
Self-service bike repair station
3 other services:
Parcel station
Social Services (e.g. Community Center, Library …)
Shopping
Information, Visibility and Branding
logo or branding
information pillar/display (with information on using the services)
wayfinding
Inclusive Design
Minimum legal inclusive design requirements are/were considered in the design of the hub.
Universal design principals are/were considered in the design of the hub.
Planner app
A multimodal travel planner is available with which at least public transport and one shared mode at the hub can be planned.
Shared mobility and public transport services available at the hub are bundled, e.g. through a subscription.
Local, regional and/or national policies and goals are integrated into the service.
The planner app has a simple and intuitive design.
Participation
Information in a workshop/public hearing was provided, no input was collected.
Information on a proposal was provided and feedback was asked in a workshop or survey.
Participants were able to propose solutions to a specific problem in a workshop/similar event.
The input of participants was valued
Governance
Local Governance